request service
Tell Us What Your Lakefront Needs, and we'll get it done
Send the details once and a BigWave specialist takes it from there. You explain what is going on, we look at the property, and you get real options with real pricing before you commit to anything.
What Happens After You Hit Send
1. You talk with a BigWave specialist.
Not a call center. Someone who knows dock and lift work and can ask the right questions about your property.
2. You explain what you need.
The problem, the goal, the timing. Plain language is fine. You do not need to know the model number of your lift.
3. We look at the site when it helps.
Shoreline shape, water depth, lake bottom, and access change what the right answer is. Some jobs need eyes on the property before anyone should quote them.
4. You get options and pricing.
Practical choices laid out clearly, priced before you decide. Not one take-it-or-leave-it number.
5. You pick what works for you.
Your property, your budget, your call. We will tell you what we would do and why, then the decision is yours.
6. We do the work the right way.
Measured, leveled, tightened, and checked. The job is not finished until the setup is stable and usable.
have questions before you request service?
Docks and boat lifts are connected decisions. We try to make the process simple, but it is normal to have questions about shoreline fit, water depth, lift placement, layout, and seasonal handling.
If you don’t see your question answered, check out our general FAQ, or call one of our licensed experts.
What do BigWave's services cost?
Pricing depends on the service, equipment, access, water depth, shoreline conditions, timing, and project complexity.
BigWave reviews the details, explains the options, and provides pricing before you decide what work to approve.
Do I need to know exactly what is wrong?
No. Start by explaining what is wrong or what you want done.
BigWave can help figure out whether the request fits new dock planning, boat lift installation, repair, leveling, seasonal setup or removal, transport, storage, cleaning, detailing, canopy work, or storm recovery.
What should I include with my request?
Send the lake or property location, the service you think you need, photos if you have them, and any timing concerns.
Photos of the dock, lift, shoreline, access path, boat, canopy, or problem area help BigWave understand the request faster.
Do I need photos before requesting service?
No, but they help a lot.
Photos can show shoreline access, water depth clues, dock condition, lift position, canopy issues, storm damage, storage space, or anything else that affects the job. Better details usually mean a better first conversation.
Will BigWave inspect the property beforehand?
For some jobs, yes.
New dock and lift planning, repair, leveling, storm recovery, transport, storage, and larger seasonal work may need a closer look before the right recommendation is clear. BigWave will talk through what is needed before the work is approved.
Can I request more than one service?
Yes. A lot of lakefront work overlaps.
You might need seasonal setup, lift adjustment, canopy work, dock cleaning, boat detailing, and storage planning around the same property. BigWave can review the full request so the work is not treated like five separate headaches.
Does BigWave only work on Prior Lake?
No. BigWave works with lakefront homeowners around Prior Lake and nearby Southern Minnesota lakes.
Service fit depends on the location, timing, equipment, access, and scope of work. Include your lake or property location when you request service.